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Katz Intranet > Tech Help

Get Tech Help from KITS

The Katz Help Desk hours:

  • Monday through Thursday, 8:30 a.m. to 7 p.m.
  • Friday from 8:30 a.m. to 5:00 p.m.

Request Help from KITS Online

Contact the KITS Help Desk at kitsdesk@katz.pitt.edu or by calling 412-648-1601

Faculty and Staff only: Request a Technology Purchase (Computers, Printers, or other Accessories)

 Guides, Tutorials and Fixes
  Biznet/SharePoint Viewing and Organizing Document Libraries in BizNet Document
  Biznet/SharePoint Logging in to BizNet Twice to See an Office File Document
  Biznet/SharePoint Requesting a Collaborative Web space on StudentNet Document
  Biznet/SharePoint Using BizNet Document
  Biznet/SharePoint BizNet/Sharepoint: Creating a New Document Library Video
  Biznet/SharePoint How to Log In to BizNet Video
  Biznet/SharePoint Adding Files to a Document Library Video
  Biznet/SharePoint Introduction to BizNet for Faculty Document
  Blackboard/Courseweb Blackboard Training Web Page
  Connectivity: Wired Connecting to Pitt wired public ports with Mac OS 10.5 Web Page
  Connectivity: Wired Connecting to the Wired Ports Using Windows 7 Web Page
  Connectivity: Wireless Configuring Windows XP for Wireless Pittnet Document
  Connectivity: Wireless Configuring Windows Vista for Wireless Pittnet Document
  Connectivity: Wireless Connecting to WIRELESS-PITTNET with OS 10.6 Web Page
  Connectivity: Wireless Configuring WIRELESS-PITTNET with Windows 7 Web Page
  Email Using Enterprise Exchange to Check Your E-mail Web Page
  Office 2007: Other Self-paced training for Microsoft Products Web Page
  Office 2007: Outlook Create a Meeting Request in Outlook 2007 Document
  Office 2007: Outlook Moving the Reading Pane in Outlook 2007 Web Page
  Office 2007: Outlook Create Rules to Organize Your Email Video
(More Links...)

 Connecting to the Printers in Mervis Hall

If you are a current Katz graduate student, you can use our special files to automatically map your computer to the printers in Mervis Hall.

 EMBA Print Drivers
InstructionsFilter
EMBA.zipEMBA
Download and open this zip file, and run the EMBA.bat file.  This file will automatically install the drivers and set up your computer to print to the EMBA printers in Alumni Hall.
  		 
Purchase Computers
Office Training

 Announcements
Important Message Regarding Windows 7 
by Steven C. Richardson		 11/16/2009 1:22 PM
 

 Training Calendar
11/23/2009 10:00 AM   Getting Started with the New Grade Center in Blackboard/CourseWeb 8.0 
One of the new features of Blackboard 8.0 is the Grade Center, a robust tool that offers you better ways to manage your course grades.  This two-hour workshop will provide an overview of enhancements such as: inline editing or the ability to enter...
11/24/2009 9:00 AM   Grade Center Open Help 
This open session is reserved for those instructors who are already using the Grade Center that may have specific questions concerning their course(s). FIDL staff will be on hand to provide personal assistance for faculty. So bring your questions or issues...
11/30/2009 12:00 PM   Grade Center Open Help 
This open session is reserved for those instructors who are already using the Grade Center that may have specific questions concerning their course(s). FIDL staff will be on hand to provide personal assistance for faculty. So bring your questions or issues...
12/1/2009 1:00 PM   Getting Started with the New Grade Center in Blackboard/CourseWeb 8.0 
One of the new features of Blackboard 8.0 is the Grade Center, a robust tool that offers you better ways to manage your course grades.  This two-hour workshop will provide an overview of enhancements such as: inline editing or the ability to enter...
(More Events...)